From Accidental to Intentional: Building a Proactive Leadership Pipeline in Hospice & Palliative Care

• Led by Dr. Heather Hodges

In hospice and palliative care, we’re not just facing a staffing crisis—we’re facing a leadership development crisis. Many of our frontline supervisors and case managers are “accidental leaders” who’ve never been trained to manage, coach, or develop their teams.

If we want to improve retention, quality of care, and engagement, we have to stop promoting without preparation. Instead, we need to equip our managers with simple tools and structured conversations that turn reactive leaders into proactive ones. That’s how we build the leadership pipeline hospice and palliative care needs to survive and thrive.

• An immersive experience for hospice organizations, this keynote session is designed to empower hospice and palliative care leaders with tools and insights to elevate their leadership and foster a culture of creativity and collaboration within their teams.
• This session is ideal for leaders at any stage of their journey, from executives and senior leaders to brand new managers and aspiring people leaders.

Navigating the Legal Minefield: Proactive Strategies for Mitigating Workplace Litigation Risk –

• Led by Lanchi Bombalier

In today's complex regulatory environment, workplace litigation poses a significant and growing threat to organizations of all sizes. From discrimination claims and wrongful termination lawsuits to wage and hour disputes and harassment allegations, the financial, reputational, and operational costs can be devastating.

This essential session moves beyond basic legal awareness to provide leaders with the strategic foresight and practical tools needed to proactively identify, assess, and mitigate common litigation risks.

We will explore emerging trends in employment law, delve into the root causes of workplace disputes, and equip attendees with actionable strategies for building a legally resilient and ethically sound work environment.

• Learn how to foster a culture of compliance, conduct thorough investigations, implement robust policies, and empower your team to navigate potential legal minefields with confidence.
• This session is critical for any leader committed to protecting their organization and fostering a positive, compliant workplace culture.

Beyond the Buzzwords: Strategic Approaches to Hospice Audits, Payment & Survey Compliance

• Led by Bill Dombi

Hospice agencies are under increasing scrutiny from payors and regulators alike. This session moves beyond basic compliance to offer strategic frameworks for proactively managing the complex interplay between payment audits and survey issues. We'll examine common audit triggers and denial patterns, contrasting them with frequently cited survey deficiencies.

• Participants will learn how to leverage data, implement effective documentation practices, and build cross-functional teams to minimize financial clawbacks and maintain continuous survey readiness.
• Prepare to refine your risk mitigation strategies and fortify your agency's future.

Unlocking Integrated Care: A Leader's Roadmap to Implementing Diverse Revenue Streams

• Led by Kathleen Benton

The Program of All-Inclusive Care for the Elderly (PACE) model represents the gold standard for integrated, person-centered care for frail seniors, offering a comprehensive solution that keeps participants in their homes and communities. However, successfully launching and operating a PACE program is a complex undertaking, demanding strategic leadership, meticulous planning, and a deep understanding of regulatory and operational nuances. This vital session is designed for healthcare leaders contemplating or actively pursuing PACE program development. We will provide a comprehensive roadmap, guiding you through the critical phases of planning, regulatory navigation, operational build-out, financial modeling, and interdisciplinary team integration.

• Learn from experienced implementers about key success factors, common pitfalls to avoid, and strategies for building strong community partnerships.
• Equip yourself with the insights needed to navigate the challenges and harness the transformative potential of a PACE program, ultimately expanding access to high-quality, integrated care for your community's most vulnerable seniors.

Workshop Title: Enhancing Employee Retention: Strategies for Success

• Led by Dr. Heather Hodges

In today’s competitive job market, retaining top talent is more crucial than ever. This interactive workshop focuses on effective strategies for improving employee retention within your organization.

• Participants will explore the underlying factors that contribute to employee turnover and learn actionable techniques to create a positive work environment.

Elevating Influence: Cultivating the Next Generation of Healthcare Leaders

• Led by Trace Haythorn

In a rapidly evolving healthcare landscape, the demand for agile, insightful, and inspiring leadership has never been greater. Effective leadership is the bedrock of organizational success, driving innovation, fostering strong teams, and ultimately enhancing patient care. This dynamic session is designed for both emerging and seasoned leaders committed to continuous growth and developing the capabilities of others. We will delve into contemporary leadership models, explore essential competencies such as strategic thinking, emotional intelligence, effective communication, and change management, and provide a framework for personal and professional development.

• Participants will gain practical strategies for self-assessment, mentorship, talent identification, and creating a robust leadership pipeline within their organizations.
• Join us to unlock your full leadership potential and empower your team to navigate future challenges with confidence and vision.

Fortifying Your Team: Cultivating Resilience in a Challenging Healthcare Environment

• Led by Dr. Heather Hodges

In today's fast-paced and often demanding healthcare landscape, staff burnout, compassion fatigue, and high turnover are pervasive challenges. Building a resilient workforce is no longer a luxury but a strategic imperative for sustainable success and quality patient care. This insightful session will equip healthcare leaders with the essential strategies and practical tools to foster and enhance resilience within their teams. We'll explore the science behind resilience, identify common stressors impacting healthcare professionals, and delve into actionable techniques for promoting individual well-being and collective strength.

• Learn how to create a supportive organizational culture, implement effective stress-reduction programs, encourage adaptive coping mechanisms, and empower staff to thrive amidst adversity.
• This session will provide leaders with a roadmap to build a more engaged, robust, and enduring workforce, ultimately leading to improved morale, retention, and patient outcomes.

The Ethics of the Bottom Line: Balancing Financial Imperatives with Moral Imperatives in Healthcare

• Led by Jason Lesandrini

In an era of increasing financial pressures, evolving payment models, and intense competition, healthcare leaders face a perennial challenge: how to achieve financial viability without compromising ethical integrity and the core mission of patient care. This critical session will delve into the complex interplay between financial performance and moral decision-making in healthcare. We will explore common dilemmas where profit margins and patient well-being, staff welfare, or community trust appear to be in conflict.

• Through case studies and practical frameworks, participants will learn how to identify ethical pitfalls, foster a culture of transparent and principled decision-making, and navigate the intricate landscape where economic sustainability meets moral obligation.
• This session is essential for leaders committed to ensuring their organizations not only thrive financially but also uphold the highest standards of ethical practice and maintain the trust of those they serve.