COVID-19 Information and Resources:
Clinical Guidance:
DPH News Release: May 1, 2020
We want to notify you that all novel respiratory virus infections (including COVID-19) have now been added to the list of diseases that are immediately notifiable by law in Georgia. Please see attached and share widely as appropriate.


Centers for Medicare & Medicaid Services
1135 Blanket Waivers for Hospices Summarized and Updated 
CMS has extended the cost reporting deadlines:
  • CMS has extended the cost report date to June 30, 2020 for providers with a fiscal year ended 10/31/2019 or 11/30/2019
  • CMS has extended the cost report due date to July 31, 2020 for providers with a fiscal year ended 12/31/2019.
  • Palmetto GBA posted a notice of this extension HERE. 
  • CMS Summary Update: March 23, 2020

Palmetto GBA Statement: ADR’s and TPE’s

Medical Review Administrative Relief Related to the Novel Coronavirus (COVID-19) Pandemic: The Centers for Medicare & Medicaid Services (CMS) has authorized nationwide waivers under §1812(f) of the Social Security Act retroactive to March 1, 2020, for those impacted by COVID-19. Medicare Fee-For-Service (FFS) operations will implement the following policies and procedures for all claims, not just for the COVID-19 diagnoses.

Additional Documentation Requests (ADRs)

  1. For ADRs that have already been issued, Medicare contractors will release the claims for payment and not issue claim denials 
  2. Any claims auto-denied for non-response of an ADR from March 1, 2020, until March 26, 2020, will have the denial reversed and allow payment if an appeal has not been filed. If an appeal has been filed, normal appeals processes will be followed. 
  3. As of March 26, 2020, future ADRs will not be sent until further notice from CMS 
Targeted Probe and Education (TPE) 
  1. All current TPE reviews and associated edits are suspended and selected claims released for payment 
  2. MACs will allow TPE medical review education sessions to be rescheduled upon provider request 
Centers for Disease Control & Prevention :

Employer Curfew Letter:

As you and your staff continue to navigate the COVID – 19 Crisis on the front lines of healthcare it has come to our attention that maneuvering through the various counties and their curfew restrictions can be challenging for your staff.  Please note that our colleagues in other states, along with GHPCO board and legal support, GHPCO has crafted two letters for you to consider customizing on your letterhead and sharing with your field to carry with them as they travel caring for hospice and palliative care patients.  Please also remind them to carry their employer ID at all times. In the event they are stopped after hours by law enforcement, they can share their ID along with a copy of one of the attached letters and our partners at the state government assure me there should be no issues.

Law Enforcement Letter

Verification of Employment

Personal Protective Equipment: 
COVID-19 PPE Request Forms- EMS/ Healthcare Provider:
  • Non-Hospital Clinical Providers
  • Hospital
  • We ask that you submit your forms by noon on the following days: Saturday for Tuesday deliveries; Monday for Thursday deliveries; Wednesday for Saturday deliveries


DCH Criminal Background Fingerprint Check Requirements:

Attached is a variance notice for the fingerprint criminal background check requirements that will provide some flexibility during this challenging period. For now, the language is for the period of the State of Emergency, bu the DCH may update the notice if needed based on when the providers begin to re-open so that organizations have a sufficient grace period to comply with the requirement. Please click here. 


Free Palliative Care Resources in This Time of Crisis:

During the COVID-19 pandemic, our hearts are with healthcare professionals like you who are struggling to treat illness, manage symptoms, and ease suffering for patients with serious illness and their families. To support you amid this crisis, we are immediately making more than 20 high-quality palliative care courses and resources available at no charge.